February 2022 - TWH Managing Editor Conducts Exclusive Interview With VA Secretary
“I think people here [at the VA] understand that they’re going to encounter frustration, and not only do they understand that they’re going to encounter it, but that they understand that it’s hard-earned frustration, in some cases,” Sec. Denis McDonough told The War Horse. “Because, oftentimes, among the most frustrated people are the people who work here trying to get stuff done, but it’s just become so difficult, so encumbered, so layered, so bureaucratized.”
